2 posts tagged with "Email"

Our April 2026 release brings important security updates, usability improvements, and new features across Cases, Task App, Parts, and more — helping enhance reliability, flexibility, and overall user experience.

Here’s what’s new:

Added

• Cases

  • Agents can now reply to cases with file attachments, making communication more effective and complete.
  • Integrated SAML with Amazon Connect for improved and seamless authentication.

• Parts

  • New AI-powered PDF (BOM) extraction and ingestion experience for streamlined parts management.
  • Introduced a PNG viewer in the Asset Parts tab, allowing users to easily view and extract information from images.

• Role

  • Added role-based visibility controls for Manuals, Timeline, Task Apps, and Search to improve access management.

• Task App

  • New flow to create Task Templates directly from reviewed extraction data.
  • Added a "Save and Add Another" button in the Walkthrough and Audit app to accelerate data entry.
  • Added support to generate PDFs even when no predefined template is available.
  • Tasks can now be repeated, improving efficiency for recurring workflows.
  • Introduced custom permissions for task apps, allowing controlled access to templates and tasks.

• Asset & QR

  • Integrated bulk QR and system/asset generation flow with custom logo support in the Redirector app.

• Profile

  • Added OTP (One-Time Password) functionality for secure user signup.
  • Users can now choose their preferred date and time format directly from their profile settings.

Updated

• User Experience

  • Refreshed the PDF interface for a more intuitive extraction experience.
  • Improved navigation—clicking a row now takes you directly to the relevant system or asset photos tab.
  • Defaulted new account user types to 'Manufacturer' and made the Industry field optional.

• Security

  • Implementation of a new Role Assignment flow and Email Send Tracking for better transparency.
  • Addressed security alerts to ensure a safer and more secure platform experience.

Fixed

• Task App

  • Improved task experience by fixing issues with signatures, file uploads, media display, and overall layout for a smoother and more reliable workflow.

• Part

  • Resolved bubble annotation timeouts for large PDF files.

• Manuals

  • Fixed "Save" button errors and tag search results via a new OpenSearch API fix.

• Photos

  • Fixed data mismatch issues between Systems and Assets photo tabs.

• Ingestion

  • Resolved loading issues for Asset Parts.
  • Fixed issues with special character handling (e.g., Danish characters).
  • Improved validation for date formats in asset ingestion via CSV uploads.

• Email

  • Resolved an issue where emails were not being sent correctly from configured accounts.

That’s a wrap for this release — thank you for your continued support and feedback!

We’re excited to bring you the April 2025 release! This update introduces our brand-new Quotes app, smarter email communications, and helpful fixes to streamline your everyday workflows. Let’s take a look:

Added

• Introducing the Quotes App:

  • You can now manage quotations directly within the platform through our new Quotes app.
  • Easily draft, submit, and follow up on quotes — all from one place.
  • The system supports multiple quotes per account (if enabled, contact support for more on this feature), offering more flexibility for your teams.

• Quote Automation:

  • We have added automation to send follow-up emails when needed, improving communication and keeping things moving.

Fixed

• Access App:

  • Fixed an issue where previously selected items kept showing up in the transfer list, even after deselection.

• Task Management:

  • Resolved a bug that was preventing tasks from being assigned to all users.

• Organization Management:

  • Fixed an issue where some users were unable to delete an organization.

This release sets the stage for smoother quote handling and removes common workflow blockers — thanks for growing with us!