2 posts tagged with "Asset"

Our April 2026 release brings important security updates, usability improvements, and new features across Cases, Task App, Parts, and more — helping enhance reliability, flexibility, and overall user experience.

Here’s what’s new:

Added

• Cases

  • Agents can now reply to cases with file attachments, making communication more effective and complete.
  • Integrated SAML with Amazon Connect for improved and seamless authentication.

• Parts

  • New AI-powered PDF (BOM) extraction and ingestion experience for streamlined parts management.
  • Introduced a PNG viewer in the Asset Parts tab, allowing users to easily view and extract information from images.

• Role

  • Added role-based visibility controls for Manuals, Timeline, Task Apps, and Search to improve access management.

• Task App

  • New flow to create Task Templates directly from reviewed extraction data.
  • Added a "Save and Add Another" button in the Walkthrough and Audit app to accelerate data entry.
  • Added support to generate PDFs even when no predefined template is available.
  • Tasks can now be repeated, improving efficiency for recurring workflows.
  • Introduced custom permissions for task apps, allowing controlled access to templates and tasks.

• Asset & QR

  • Integrated bulk QR and system/asset generation flow with custom logo support in the Redirector app.

• Profile

  • Added OTP (One-Time Password) functionality for secure user signup.
  • Users can now choose their preferred date and time format directly from their profile settings.

Updated

• User Experience

  • Refreshed the PDF interface for a more intuitive extraction experience.
  • Improved navigation—clicking a row now takes you directly to the relevant system or asset photos tab.
  • Defaulted new account user types to 'Manufacturer' and made the Industry field optional.

• Security

  • Implementation of a new Role Assignment flow and Email Send Tracking for better transparency.
  • Addressed security alerts to ensure a safer and more secure platform experience.

Fixed

• Task App

  • Improved task experience by fixing issues with signatures, file uploads, media display, and overall layout for a smoother and more reliable workflow.

• Part

  • Resolved bubble annotation timeouts for large PDF files.

• Manuals

  • Fixed "Save" button errors and tag search results via a new OpenSearch API fix.

• Photos

  • Fixed data mismatch issues between Systems and Assets photo tabs.

• Ingestion

  • Resolved loading issues for Asset Parts.
  • Fixed issues with special character handling (e.g., Danish characters).
  • Improved validation for date formats in asset ingestion via CSV uploads.

• Email

  • Resolved an issue where emails were not being sent correctly from configured accounts.

That’s a wrap for this release — thank you for your continued support and feedback!

Our March 2026 release includes multiple fixes, enhancements, and UI improvements across Ingestion, DocGpt, Task App, Organization, Cases, and more — helping improve usability, accuracy, and overall performance.

Here’s what’s new:

Added

• Outcome

  • Introduced the ability to create opportunities within the Outcome app.

• Task App

  • Task assignments are now easier to understand with clearer labels and visibility of assigned systems.

• Cases

  • Case management is enhanced with better access to queues and user assignments.

Updated

• Organization

  • Managing organization structure is now simpler with an improved hierarchy view and smoother navigation.

• Quotes

  • Improved quote update handling and related UI enhancements.

• System

  • System data is now more accurate with added validation during data ingestion.

Fixed

• Ingestion

  • Uploading data is now more reliable with improved validation, reducing errors during bulk and CSV uploads.

• DocGpt

  • Document insights are now clearer with improved highlighting, accurate citations, and smoother extraction experience.

• Part

  • Finding and linking parts is now more intuitive with improved highlighting and linking.

That’s a wrap for this release — thank you for your continued support and feedback!