6 posts tagged with "Profile"

Our April 2026 release brings important security updates, usability improvements, and new features across Cases, Task App, Parts, and more — helping enhance reliability, flexibility, and overall user experience.

Here’s what’s new:

Added

• Cases

  • Agents can now reply to cases with file attachments, making communication more effective and complete.
  • Integrated SAML with Amazon Connect for improved and seamless authentication.

• Parts

  • Introduced a PNG viewer in the Asset Parts tab, allowing users to easily view and extract information from images.

• Role

  • Added role-based visibility controls for Manuals, Timeline, Task Apps, and Search to improve access management.

• Task App

  • Added support to generate PDFs even when no predefined template is available.
  • Tasks can now be repeated, improving efficiency for recurring workflows.
  • Introduced custom permissions for task apps, allowing controlled access to templates and tasks.

• Profile

  • Users can now choose their preferred date and time format directly from their profile settings.

Updated

• Security

  • Addressed security alerts to ensure a safer and more secure platform experience.

• Login

  • Users can now log in using email addresses regardless of uppercase or lowercase formatting.

• API

  • Improved backend performance and stability through updates and cleanup.

Fixed

• Task App

  • Improved task experience by fixing issues with signatures, file uploads, media display, and overall layout for a smoother and more reliable workflow.

• Ingestion

  • Fixed issues with special character handling (e.g., Danish characters).
  • Improved validation for date formats in asset ingestion via CSV uploads.

• Email

  • Resolved an issue where emails were not being sent correctly from configured accounts.

That’s a wrap for this release — thank you for your continued support and feedback!

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

• Aliases for Part Numbers: Your parts can now have two additional aliases: customerPartNumber and oldPartNumber.

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

• Parts Positioning: Easily specify part positions with the new "position" field in the parts creation template.

• Template Downloads: Access templates conveniently with the new "Download Template" button in parts, assetModel, and sensors sections.

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

• Personalize Your Profile: Now, you can add your contact number easily with the new "contactNumber" field in your user profile settings.

• Customize Notifications: Choose your preferred notification method—email, SMS, or both—for alerts and maintenance configurations.

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

• Improved Performance: Implemented lazy loading in the layout to enhance performance and optimize resource usage.

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

• Timeline Events: Introduced create asset event in the timeline when a new asset is created, enhancing event tracking and audit trails.

• Timeline API: Added create timeline event API for streamlined event logging and management.