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Released v2025.11

· One min read

Our early-November 2025 release focuses on smarter monitoring, smoother ingestion experiences, and improved automation in task management.

Here’s what’s new:


Added

  • Issues Monitoring

    • Handling the issues before you even notice them, ensuring a smoother and more reliable experience.
  • Ingestion

    • Users can now download ingestion logs directly for better troubleshooting and audit visibility.
  • Tasks

    • Added support to send reminder emails 7 days before a task’s expiration, keeping users informed and proactive.

Fixed

  • Outcomes

    • Fixed an issue where the user list failed to load for non-admin users, improving accessibility and stability.

Changed

  • Ingestion

    • Updated the Asset Template to improve usability and accuracy during ingestion.
  • Account (UI)

    • Added a task reminder email template within account settings, supporting easy customization of reminder messages.

That’s all for the early November release — delivering improved visibility, automation, and user experience across ingestion, authentication, and task workflows.

Released v2025.10

· 3 min read

Our October 2025 releases bring multiple waves of improvements — from enhanced APIs and task automation to smarter ingestion, quoting, and search capabilities. Together, they make TwinGPT and related workflows more intuitive, reliable, and self-serve ready.

Here’s what’s new across both October updates:


Added

  • Ingestion API

    • Merged SDK code with the API repository into a unified ingestion-api module.
  • Assets

    • Navigate directly to the configured default tab when selecting an asset from search results.
  • Tasks

    • Added progress tiles across all task template details pages for better visibility and tracking.
    • Automatically generate unique task labels during enrollment for improved organization.
  • Quotes

    • Introduced the ability to view Order Confirmation PDFs and Purchase Order PDFs directly within the quotes workflow.
    • Introduced a timeline view showing webhook and external event activity.
    • Added child part nesting support for a clearer, structured quote items list in quotes and related emails.
  • Access

    • Introduced Self-Serve Ingestion, empowering users to upload and manage their own ingestion workflows.
    • Added visibility into failed records within the Requests table for easier troubleshooting.
    • Display selected ingestion type details and enable template downloads for quick setup.
  • Parts

    • Added a completion notification when parts ingestion finishes successfully.
  • Search

    • Enhanced global search with support for contacts, dealers, and stores, making them searchable directly within relevant apps and quote creation flows.

Changed

  • Container API

    • Added user’s last visited information in the AuthenticatedUserData API response.
  • Users

    • Displayed the last visited time in the Users table for better visibility into engagement.
  • Outcomes API

    • Updated permissions to allow admins to view all outcome reports.
  • TwinGPT

    • Added manuals ingestion progress tracking for greater transparency during uploads.
  • Quotes

    • Added part images to the quote details page for richer visual context.
    • Improved email templates to support child part nesting in quotes.
  • Tasks

    • Refined the UI to support the new assignment and allocation flow, improving ownership and clarity.

Fixed

  • Alerts API

    • Fixed an issue where alerts were not being generated correctly.
  • Sensors

    • Optimized the Asset Sensors page for improved performance.
  • Manuals

    • Fixed multiple UI and data issues:
      • Filters being removed when changing the number of pages.
      • Document creation failure when tag filters were applied.
      • Incorrect metadata auto-selection in Dynamic Manuals.
  • Users

    • Fixed tracking of user activity on the website.
  • Outcomes

    • Fixed failure on the outcomes edit page.
    • Fixed hierarchy expansion issues in Parts when interacting with the 3D viewer.
  • Performance & Stability

    • Improved reliability and performance across ingestion, search, and quoting workflows.

That’s all for October — a month dedicated to performance, visibility, and automation, making TwinGPT and core platform workflows more intelligent and self-service ready!

Released v2025.04

· One min read

We’re excited to bring you the April 2025 release! This update introduces our brand-new Quotes app, smarter email communications, and helpful fixes to streamline your everyday workflows. Let’s take a look:

Added

  • Introducing the Quotes App:

    • You can now manage quotations directly within the platform through our new Quotes app.
    • Easily draft, submit, and follow up on quotes — all from one place.
    • The system supports multiple quotes per account (if enabled, contact support for more on this feature), offering more flexibility for your teams.
  • Quote Automation:

    • We have added automation to send follow-up emails when needed, improving communication and keeping things moving.

Fixed

  • Access App:

    • Fixed an issue where previously selected items kept showing up in the transfer list, even after deselection.
  • Task Management:

    • Resolved a bug that was preventing tasks from being assigned to all users.
  • Organization Management:

    • Fixed an issue where some users were unable to delete an organization.

This release sets the stage for smoother quote handling and removes common workflow blockers — thanks for growing with us!

Released v2025.02

· 2 min read

We're excited to share the updates for February 2025, featuring powerful new additions, key improvements, and essential fixes across the platform. Let’s explore what’s new in this release:

Added

  • Dashboard Enhancements:

    • Introduced dynamic builder content on the dashboard for customizable experiences.
    • Builder keys are now securely stored in the Secret Manager for enhanced control and configuration.
  • Audit App Expansion:

    • Added the Audit app across both System and Asset tabs for better traceability.
    • Task reports now display location addresses for more informative audit records.
  • Search Upgrades:

    • Added NLP-based search suggestions with toggles to seamlessly switch between NLP and traditional search.
    • Enabled alias support in artifact and property search for more intuitive results.
    • Introduced phrase matching for both NLP and normal search—simply wrap your query in quotes for precision.

Changed

  • UI Labels:
    • Renamed the display name of Audit to "Audits" for clarity in Neptune.

Fixed

  • Access Management:

    • Fixed payload size issues in UpdateSecurityGroup API that exceeded WAF limits.
  • System Mapping:

    • Resolved payload size issues in UpdateSystem’s asset mapping step.
  • Task Management:

    • Corrected the functionality for enrolling tasks from both asset and system tabs.
  • Asset Management:

    • Fixed image upload issues on the asset image tile component.
  • Search Functionality:

    • Resolved NLP search inaccuracies caused by incorrect query generation logic.

Released v2025.01

· 2 min read

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

  • Search Enhancements:

    • Smart Search (LLM-Powered): We've introduced an advanced Smart Search feature that leverages LLM-powered intelligence to help you find exactly what you need—instantly. This upgrade ensures smarter, faster, and more intuitive searches—helping you find data effortlessly!

    • Lightning-Fast Results: Search across millions of records within seconds, no matter how complex your query is.

    • Search Any Way You Like: Whether you use keywords, filters, or even natural language queries, our enhanced search understands your intent and delivers precise results.

    • Advanced Search Capabilities: Easily combine multiple properties, apply deep filtering, and refine results with on-demand, AI-powered suggestions.

  • Asset Management:

    • You can now add assets as parent assets and view their hierarchy with the "Asset Hierarchy" button.
    • Categorized account-specific 3D/2D files using accountId.
  • Improved User Experience:

    • Added caching features across applications, reducing the need to refetch records when revisiting pages.
    • Users can now create a subdomain with their account name under the "aftersalescloud" domain when setting up a new account.
  • Subscriptions:

    • Introduced separate tabs for managing subscriptions to Assets, Alerts, and Maintenance.

Changed

  • Improved Data Handling:

    • All APIs now support server-side pagination for better performance and to handle large amounts of data gracefully.
  • E-commerce Updates:

    • Updated collections to use MUI data tables for better visualization.
    • Replaced the autocomplete suggestion box with a transfer list when adding products to collections.
  • Assets:

    • Simplified asset creation—only a few fields like name, serial number, security group, model, and status are now required; others are optional.
  • Account Snapshot:

    • Updated the account snapshot page to provide a more granular and scalable view for administrators.
  • Component Updates:

    • Enhanced the transfer list component with smart-search capabilities and AI-powered suggestions.

Released v2024.09

· 2 min read

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

  • Asset Part List Preview: Introduced an image preview feature on asset part lists that activates on hover over the info icon.

  • Maps App Update: Added a system view feature in the maps app for enhanced navigation and visualization.

  • Twin-GPT Enhancements: Enabled the ingestion of part information into the Pinecone database, improving data management.

  • User-Level Features: Added the ability to display partListType at the user level, along with a dropdown for choice selection on the user create/edit page.

Released v2024.01

· One min read

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

  • Multiple Document Upload: Users can now upload multiple documents at once using the new action type called Upload Multiple Button in the tasks template.

Released v2023.12

· One min read

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Changed

  • Tasks Template Enhancements: Templates can now be linked with systems, assets, models, and model families, providing more flexibility and organization in your workflow.

Released v2023.04

· One min read

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

  • Introducing Support App: Say hello to our brand-new Support App! Now, handling support tickets is easier than ever. Whether it's warranty claims or technical assistance, users can effortlessly open or create support tickets for various use cases. Get the help you need, when you need it.

Released v2022.07

· One min read

We're excited to introduce a series of upgrades, enhancements, and bug fixes that further enhance your experience. Let's dive into the latest enhancements:

Added

  • Maintenance Status Trends: Track maintenance statistics with new trend charts on the maintenance dashboard and maintenance history page.

  • Maintenance Filtering: Easily filter tasks by tags directly from the dashboard.

  • Test Maintenance Entry: Quickly create dummy entries with the new test maintenance button.