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📲 Setup & Login

Get FieldPro installed and logged in on your device.

📥 Download​

FieldPro is available on both platforms:

PlatformWhere to Get It
iOSApp Store — search "FieldPro" or your organization's branded app name
AndroidGoogle Play Store, or direct APK install provided by your administrator

💡 Some organizations use a custom-branded version of FieldPro (e.g., "MyAstec", "MyPDC"). Ask your administrator for the correct app name.

🔑 Logging In​

  1. Open FieldPro
  2. Enter your email and password (the same credentials you use for the Industrility web platform)
  3. Tap Sign In

If your organization uses Single Sign-On (SSO), tap the SSO button and follow your company's authentication flow (e.g., Microsoft Azure AD, Okta).

🔐 Biometric Authentication​

After your first login, you can enable biometric authentication for faster access:

  1. Go to Settings → Biometric Auth
  2. Toggle it On
  3. On your next app launch, unlock with Face ID (iOS) or Fingerprint (Android) instead of typing your password

💡 Biometric auth uses your device's secure hardware (iOS Keychain / Android Keystore). Your credentials are never stored in plain text.

🔄 App Updates​

FieldPro supports over-the-air updates — new features and fixes are delivered directly to your device without requiring a trip to the App Store.

  • When an update is available, you'll see a prompt: "Update Available — Restart Now / Later"
  • Tap Restart Now to apply immediately, or Later to apply on the next app launch
  • Updates download in the background while you work

💡 Occasionally, a full app update through the App Store may be required (you'll be notified). This happens when major new capabilities are added.

❓ Troubleshooting Login​

IssueSolution
"Invalid credentials"Verify your email and password match your web platform login. Try resetting your password via the web portal.
SSO button not visibleYour organization may not have SSO enabled. Contact your administrator.
App won't open after updateForce-close and reopen the app. If the issue persists, reinstall from the App Store / Play Store.
Biometric auth not workingEnsure Face ID / Fingerprint is enabled in your device's system settings. Toggle biometric auth off and on in FieldPro Settings.